FAQ | Sunshine

What materials are your products made?

Our clothing is crafted from high-quality materials and sourced ethically from various countries

What if my item is damaged or defective?

We apologize for the inconvenience. Please send us a photo of the damaged item, and we’ll resolve it immediately.

Do you have size guides?

Yes, each product page includes a detailed size guide to help you choose the perfect fit.

What payment methods do you accept?

We accept credit/debit, cash on delivery cards, Apple Pay and Google Pay coming soon.

Can I exchange an item for a different size or color?

Yes, exchanges are available. Simply follow our [returns & exchanges process] for details.

What should I do if I received the wrong item?

If you received the wrong item, contact our customer service within few for assistance.

What is your return policy?

We accept returns within 7 days of delivery. Items must be unused, with tags, and in original packaging.

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary by location.

How much does shipping cost?

Shipping costs depend on your location. We offer free shipping within UAE

How long does shipping take?

Orders are typically delivered within few hours within UAE, and in few days internationally. Check the shipping policy for more details.

Sunshine FAQ